Support
We're here to help you get the most out of Socially
Contact Us
Have a question, feedback, or running into an issue? We'd love to hear from you.
We typically respond within 24-48 hours.
Frequently Asked Questions
How do I reset my password?
On the sign-in screen, tap "Forgot Password?" and enter your email address. You'll receive a link to reset your password.
Is my data private?
Yes! Your reflections and practice responses are stored securely and never shared with other users. Read our Privacy Policy for details.
How does the AI Coach work?
The AI Coach uses advanced language models to have natural conversations about social situations. It provides personalized advice based on your questions and the context you share.
Can I use Socially offline?
Some features require an internet connection, including the AI Coach and syncing your progress. We'll show a banner when you're offline so you know which features may be limited.
How do I delete my account?
You can request account deletion by emailing support@hisocially.com. We'll process your request and delete all associated data within 30 days.
Is Socially a replacement for therapy?
No. Socially is an educational tool designed to help you practice and improve social skills. It's not a substitute for professional mental health services. If you're struggling, please reach out to a qualified healthcare professional.