Privacy Policy
Last Updated: February 15, 2026
Introduction
Socially ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address and display name. If you sign in with Google, we receive your name and email from your Google account.
- Onboarding Responses: During onboarding, you may share your goals and areas of focus for social skill development.
- Lesson Progress: We track which lessons you complete, your scores, and answers to help personalize your learning experience.
- Reflections: If you use the daily reflection feature, we store your journal entries to help you track your personal growth.
- Coach Conversations: Messages you send to the AI Coach are stored to maintain conversation history and improve your coaching experience.
Information Collected Automatically
- Usage Data: We collect information about how you interact with the App, including features used, time spent, and navigation patterns.
- Device Information: We may collect device type, operating system version, and unique device identifiers for analytics and troubleshooting.
- Error Reports: If the App crashes, we collect diagnostic information to help us fix issues.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App
- Personalize your learning experience
- Track your progress and provide insights
- Respond to your messages through the AI Coach
- Send you notifications (with your permission)
- Analyze usage patterns to improve our service
- Debug and fix technical issues
AI-Powered Features
Our App uses artificial intelligence to evaluate your practice responses, provide personalized coaching feedback, and generate relevant lesson suggestions. Your interactions with AI features are processed by third-party AI providers (OpenAI). These providers process data according to their own privacy policies but do not retain your personal data for their own purposes.
Data Storage and Security
Your data is stored securely using Supabase, a cloud database service. We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, row-level security policies, and secure authentication tokens.
Data Retention
We retain your personal information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate data
- Deletion: Request that we delete your personal data
- Export: Receive your data in a portable format
To exercise these rights, contact us at support@hisocially.com.
Children's Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Third-Party Services
We use the following third-party services:
- Supabase - Database and authentication
- OpenAI - AI coaching features
- Google - Sign-in authentication
- Sentry - Error tracking
- Expo - App infrastructure
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights including the right to know what personal information is collected, whether it is sold or disclosed, the right to say no to the sale of personal information (we do not sell your data), the right to access your personal information, and the right to equal service and price.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@hisocially.com